SHIPPING INFORMATION
For any address changes or package shipping requirements, please contact us at fulfillment@sangininstruments.com.
If you experience any issues with USPS or UPS shipping, we recommend checking your tracking information first. If the tracking details are unclear or do not resolve your concerns, please reach out to us for assistance.
In the case of damaged, lost, or stolen packages, please contact us at fulfillment@sangininstruments.com so we can assist you with the insurance claim process.
To make sure your package gets to its APO/FPO destination, follow these instructions for entering a military address.
ADDRESS FIELD
- For Army, Navy, and Marines: Enter Unit Number and Box Number
- For Ships: Enter Ship Name and Hull Number
- For Air Force: Enter PSC Number and Box Number
CITY FIELD
Enter APO or FPO
Note: We cannot ship to city codes other than APO or FPO military shipments.
STATE FIELD
Select one of the following:
- AA - Armed Forces America
- AE - Armed Forces Europe, Middle East, Africa, and Canada
- AP - Armed Forces Pacific
COUNTRY
Regardless of what country you are in an APO/FPO is still considered United States.
ZIP CODE FIELD
Enter the 5-digit Zip code for the military unit. It must start with a 0 or 9.
PHONE FIELD
We suggest entering the phone number of a family member or friend who is stateside.
If you are still having issues with APO/FPO shipping, please contact fulfillment@sangininstruments.com and we will ensure your shipping information is correct.